Shipping policy

Destinations and shipping fees

We ship to [Shipping destinations and exclusions]. Standard shipping costs [Shipping charge or free-shipping rules, including any order minimum and regional exceptions]. Available shipping methods and applicable charges are shown at checkout before you place your order.

Processing and delivery

Orders are typically prepared for shipment within [Processing time] business days. Estimated transit time after dispatch is [Transit time by shipping method or destination] business days. [Business days, handling cutoff and time zone, if applicable]

Processing time covers preparation before dispatch. Transit time starts when your order is handed to the carrier. The delivery estimates shown at checkout may vary by destination and shipping method.

Tracking and delivery issues

If your shipping confirmation includes a tracking link, use it to check the carrier’s latest delivery updates. If your parcel is delayed or marked delivered and you cannot find it, email us with your order number and any relevant tracking details.

Order assistance

If you need to update your delivery address or have a question about your shipment, email CS@litianweb.com with your order number.